Services
Your context isn’t generic, so why should your research be?
Every project is grounded in a mixed-methods research approach tailored to your audience, your goals, your world. Every engagement is shaped by your priorities, not ours. The categories of services that follow are the ones we’ve found most powerful—when used in the right hands, at the right time.
Foundational Research
We design bespoke research studies that dig deep into behaviors, systems, and lived experience. You will own a robust data set which grounds your decisions in evidence.
- Community & Stakeholder Research
- Diary Studies and Longitudinal Engagement
- Ethnographic Fieldwork (on-site or remote)
- Mixed-Methods Study Design
- Cultural & Systems Mapping
- AI-Augmented Analysis
Insight Translation & Design Principles
We translate complex research into crisp design principles and strategic frameworks which are built to be used, not shelved. From lived experience to system dynamics, we surface the insights in the way your team needs to move forward with confidence.
- Strategic Insight Reports
- Design Principles
- Journey Maps & Service Blueprints
- Future-State Scenarios & Opportunity Spaces
- Participatory & Stakeholder Synthesis Sessions
Concept Development & Ideation
When you’re ready to explore new possibilities, we bring the creativity and the structure. Our ideation isn’t fluffy. It’s grounded, strategic, and designed to make your team gain creative momentum. Fast.
- Co-Creation Workshops
- Concept Development
- Futures-Driven Design Exercises
- Speculative & Systems-Based Scenarios
Validation
Good research isn’t just pretty; it’s accountable. We close the loop with validation, feedback, and iteration. We work with your metrics or help you define new ones that align with your values and users’ lived experiences.
- Usability & Experience Testing
- Behavioral Insight Validation
- Adaptive Iteration Support